Refund & Return Policy

ABC Tobacco Liquor Outlet

Website: https://tobaccoliquoroutlet.com/

Store Address: 34746 Plymouth Rd, Livonia, MI 48150, United States

Last Updated: October 11, 2026

1. Overview

At ABC Tobacco Liquor Outlet, we are committed to providing clear information about returns, refunds and order-related concerns.

We accept eligible product returns within 30 days of delivery, subject to the conditions and product restrictions described in this policy.

Customers may return eligible items by mail or in person at our Livonia store.

This policy applies to purchases made through our website. In-store purchases may be subject to additional applicable terms.

Nothing in this policy limits any rights or remedies provided by applicable law.

2. Return Window

Customers have 30 calendar days from the date of delivery to request a return for an eligible product.

For in-store collection orders, the applicable return period begins when the customer receives the product.

Return requests made after the applicable period may be declined unless otherwise required by law.

Customers should contact us within the return window to initiate the process.

3. Return Eligibility

Returns are available for products that meet our applicable return conditions.

Eligibility depends on the product category, its condition, proof of purchase and any legal or safety restrictions.

Customers must provide their order number or other proof of purchase when requesting a return.

Products that cannot legally or safely be returned may be excluded from ordinary returns. Any exclusions must be identified in accordance with applicable law.

4. Alcohol, Tobacco and Restricted Products

Alcoholic beverages, tobacco products and other age-restricted merchandise may be subject to additional legal and safety requirements.

The standard 30-day return period does not override restrictions that legally apply to particular products.

Customers must not mail alcoholic beverages or tobacco products to our store without receiving confirmation that the proposed return method is lawful and authorised.

Where a product is damaged, defective, incorrect or otherwise subject to a legally required remedy, we will review the matter in accordance with applicable law.

5. How to Request a Return

To initiate a return:

1. Contact ABC Tobacco Liquor Outlet through the contact information on our website within 30 days of delivery.

2. Provide your order number, the product name and the reason for the return.

3. Wait for confirmation of eligibility and return instructions.

4. Return the eligible item using the approved method.

Customers should not mail products to our store before receiving return instructions.

6. Return Methods

We offer two return methods for eligible products.

Returns by Mail

Customers may return eligible products by mail after receiving the applicable return instructions.

The customer is responsible for return shipping costs for ordinary returns.

In-Store Returns

Eligible products may also be returned in person at:

ABC Tobacco Liquor Outlet
34746 Plymouth Rd
Livonia, MI 48150
United States

Please bring the product and proof of purchase.

Some restricted products may require special handling or may not be eligible for either return method.

7. Return Shipping Costs

For ordinary eligible returns, customers are responsible for the cost of shipping the item back to ABC Tobacco Liquor Outlet.

The cost depends on the carrier, package and return destination.

Customers are not charged a return shipping fee by the store for an eligible in-store return.

Where a product is damaged, defective, incorrect or otherwise subject to a legally required remedy, responsibility for return-related costs will be determined in accordance with applicable law.

8. Damaged, Defective or Incorrect Items

If you receive a damaged, defective or incorrect item, please contact us promptly.

Include your order number, a description of the issue and photographs where helpful.

We will review the circumstances and provide an appropriate resolution, which may include a refund, replacement or another remedy where available or legally required.

Customers should retain the item and its packaging until return or disposal instructions are provided.

9. Refund Processing Time

Once a refund has been approved and initiated, our standard refund processing timeframe is 3–5 business days.

Refunds will generally be issued to the original payment method, where supported.

The time it takes for the funds to appear in a customer’s account may also depend on the payment provider or financial institution.

Customers will be informed if additional action is required to complete an approved refund.

10. Order Cancellations

Customers may request cancellation by contacting us as soon as possible.

Cancellation eligibility depends on the order’s processing and shipping status.

Orders that have already been dispatched may need to follow the applicable return procedure.

If we cancel an order because it cannot be fulfilled, any refund due will be handled in accordance with applicable law.

11. Unsuccessful Deliveries

Deliveries may be unsuccessful because of an incorrect address, unavailable recipient, failed age verification or legal restrictions.

Customers should contact us for assistance if their order cannot be delivered.

Any applicable refunds or additional delivery charges will be determined according to the circumstances, our Shipping & Delivery Policy and applicable law.

12. Refund and Return Enquiries

For assistance with returns, refunds, cancellations or order concerns, contact:

ABC Tobacco Liquor Outlet

34746 Plymouth Rd
Livonia, MI 48150
United States

Website: https://tobaccoliquoroutlet.com/

Please use the contact information published on our website to submit your request.

13. Policy Updates

We may update this policy to reflect changes in our operations or applicable legal requirements.

The latest version will be published on this page with an updated revision date.